Time to create intelligent change

We had arrived for the regular follow up with an organisation we had been working with for four years. During our initial ”how are things?” conversation the CEO, we learnt that profits were up by 25% compared to last year.  He was obviously both thrilled and proud with the results. “ All very good”, we said, ”but your people looks exhausted” .We were especially referring to the grey faced Head of Warehouse, ”What will you do if David collapses?” we asked with some concern for the hard working warehouse manager.